Return Policy: You must contact us for a Return Merchandise Authorization (RMA) number. No products will be accepted for return without an RMA number. Products may be returned within 30 days of purchase. Items must be in new condition with original packaging and all accessories. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items. Returns of non-defective items may be subject to a 20% restocking fee. All shipping is at customer's expense.